Knowledgebase

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Articles

Are there any setup fees for servers/hosting
Are there any setup fees for servers/hosting No, there are no setup fees or hidden fee's of any...
Views: 105

Can I Change location Of My Game Server
Can I Change location Of My Game ServerYes, you may request your game server to be moved to a...
Views: 116

Can you host a game for me that isn't listed on the website?
Depending on the game and requirements / resources we may be able to accommodate your request....
Views: 147

Canceling Paypal Subscription
To Cancel Subscription: If you would like to cancel a subscription, log in to your PayPal...
Views: 122

Changing your game server
Can i Change my game server to another game ? Yes you can change your game server As long as...
Views: 90

Do you sponsor?
At this time UKGame do not sponsor any community, and are not looking to at this time
Views: 103

FSX (Flight Simulator) Servers
We host our FSX Flight Sim Server Via FSHost, Not Gamespy. You will only see your game server in...
Views: 77

How do I cancel my account ?
To cancel your account with us, please open a billing ticket. We'll need the following...
Views: 158

How Do I Edit / Configure My Server
How Do I Edit / Configure My Server You will have full file access via your game control panel...
Views: 138

How long does setup take after placing an order?
How long does setup take after placing an order Game and Voice servers Typical setup time...
Views: 135

How Many Bots Can I Run ?
No more than 4 bots may be active on your server at any time. If you should run more non human...
Views: 95

I lost my server's login information. What do i do?
I lost my server's login information. What do i do? You can login to the billing & support...
Views: 90

I'm not from the UK do i need to pay VAT
I'm not from the UK do i need to pay VATAnyone from the EU (or a country tax associated...
Views: 99

Privacy and Data Protection laws
When you contact UKGame.com regards your account or game server or any other service you have...
Views: 70

Trying to pay your invoice with Lloyds TSB
Trying to pay your invoice with Lloyds TSB Cedit or Debit Card Very simply go to for Debit...
Views: 78

What are the terms and conditions ?
These are located herehttp://www.ukgame.com/about_uk_game/tos.html
Views: 104

What Payment Options Do You Have ?
Our Payment Options Include Bank Transfer Cheque Paypal Googlecheckout However we do...
Views: 113

What Type Of Hardware Do You Use
We Use The Following for all Our Services Our servers are all 4-core 8-core very high end...
Views: 95

When Do I Get Billed ?
You Get Invoiced to your email address ( billed ) 7 days before it is dueThis is so you have...
Views: 93

Where are your servers located
Location of our Servers There has been some a confusion where our servers are located, as per...
Views: 83

Why did my hosting account get suspended ?
Accounts are suspended for one of two reasons: 1. Your account is currently past due and our...
Views: 160

Will I have FTP access ?
You will have full access to your server with a powerful Web Based Tool called File Manager and...
Views: 129